FAQs
Any other questions?
We know this world can be confusing, we're here to help!
PlayterFlex is our B2B product that allows companies to offer their business customers the option to spread the cost of invoices over 2-12 monthly instalments. This means you get paid the full amount upfront while your customers enjoy flexible repayment terms.
How does PlayterFlex benefit my business?
PlayterFlex helps you offer a unique financial solution to your customers, potentially increasing sales and customer loyalty. You get paid immediately, improving your cashflow, while your customers benefit from manageable monthly payments.
How do my customers access the flexible payment option through PlayterFlex?
You have two options: You can either invoice your customers directly through the PlayterFlex platform, where they'll receive a branded email from you guiding them to the payment process to spread the invoice, or you can generate a link from our platform to include in your own invoices, giving them direct access to the flexible payment options.
How can I determine if my customer is eligible for PlayterFlex?
Simply upload your customer's details to the Flex platform. We'll quickly assess and inform you of their eligibility. This ensures you're only offering flexible payment terms to customers who qualify, giving you peace of mind.
How do I get started with PlayterFlex?
It's easy! Sign up on our platform, provide the necessary details, and you can start offering flexible payment terms to your customers in no time.
Are there any fees associated with using PlayterFlex?
PlayterFlex is free to use. When offering flexible terms, there's an interest fee applied, which can either be absorbed by your business or passed on to the customer.
How quickly will I receive payment once my customer chooses the flexible payment option?
You'll receive the full payment upfront, ensuring there's no disruption to your cashflow.
To which of my business customers can I offer PlayterFlex?
You can offer PlayterFlex to all your UK-based business customers, giving them the flexibility to manage their cashflow better.
What if my customer misses a payment?
PlayterFlex takes on the risk of customer repayments. If a customer misses a payment, we handle the collection process, ensuring you're not burdened with chasing payments.
Absolutely. We adhere to strict privacy policies, ensuring all data is kept confidential and secure. We're also registered with the FCA, ensuring all operations are compliant with regulations.
Delight customers with Flex
Use Flex to delight existing customers, or attract new customers with payment terms that work for them.